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Engagement & insights

Ask everyone how it is going — not just the ones HR has time for.

Clare keeps a conversation running with your whole workforce: first-week check-ins, 30/60/90-day touchpoints, monthly conversations, internal moves and exit interviews — and turns what people actually say into something a site manager can act on this week.

Clare, Orbio's engagement and insights agent

ClareEngagement & insights

98%

of talent rate their experience positively

30–50%

of replies arrive outside office hours

Every leaver

interviewed — not a sample HR had time for

What Clare owns end to end

Check-ins people actually answer

A message at the end of a shift beats an engagement survey nobody opens. Clare asks a few specific questions, in the person's language, and gets replies because replying takes fifteen seconds.

Week one, then 30, 60, 90 — then every month

The moments that decide whether someone stays are early and specific. Clare is there for all of them, and remembers what was said last time so nobody is asked the same question twice.

Exit interviews with everyone who leaves

Held while people are still willing to be honest, in their own words. The themes go back into what Maria asks the next candidate and what Daniel fixes in week one — the loop closes instead of ending in a report.

Internal moves before external hires

People say what they want to do next when someone asks. When a role opens, that answer is already on file — so the first place you look is the workforce you already have.

Themes a manager can act on, with the quotes behind them

Not a dashboard of scores. What is being said, per site, per shift and per team, traceable to the conversations it came from — and a follow-up when a team asks for one.

How it actually sounds

A 60-day check-in, three weeks after a rota change. No portal to log into, no app to install — Clare works in the channels your workforce already answers, and says who she is in the first message.

Channels

WhatsAppSlackMicrosoft TeamsVoiceSMSEmail

Clare

WhatsApp · AI assistant

Hi Rui — Clare here, an AI assistant on the people team. Two months in at Alcântara. How are the handovers working since the rota changed?

honestly the 6am ones are rough, nobody hands over properly

That's useful, thank you. Do you want me to pass that to Sofia with your name on it, or include it anonymously in the site summary?

anonymous please

Done — it goes into this week's Alcântara summary without your name. Anything else you'd change about the early shift?

Illustrative exchange. Details anonymised.

Inside the platform

From what one person said to something that changes

This is what your people team sees. Conversations become themes, themes get counted by site rather than by person, and when the same thing surfaces often enough Clare drafts the change and waits — with the evidence attached — for someone to adopt or dismiss it.

Experience · Iberia — August

Overall satisfaction

4.6/5

↑ 0.3 from last quarter

Response rate

71%

↑ 12% from last quarter

Conversations this month

1,284

↑ 96 from last month

Exit interviews completed

96%

of everyone who left

Satisfaction by site

  • Sant Cugat4.8
  • Getafe4.7
  • Gran Vía4.5
  • Alcântara3.9

What people said this week

WhatsApp · voice
  • 60-day check-in · Alcântara · anonymous

    The 6am handovers are rough — nobody hands over properly since the rota changed.

    Shift handoverRota change

Clare asks everyone, in the channel they already use. Replies come back at the end of shifts — most of them outside office hours.

Illustrative view of the Orbio experience dashboard. Sites, quotes and figures are invented; the themes, the attribution labels and the propose-then-approve flow are the real interface.

Where Clare stops and your team takes over

A support tool, never a decision-maker. The limits below are built into the platform, not left to a prompt.

No emotion analysis. Not now, not later.

Clare records what people say, never what a model guesses they feel. Inferring emotions in the workplace is prohibited under the EU AI Act — and it would poison the honesty the whole thing depends on.

The person chooses what is attributed

Every conversation states that it is AI and where the answer will go. Feedback can travel by name or roll up into a site-level summary, and the person decides which.

Insight about work, not verdicts about people

Clare surfaces themes, quotes and trends by site and team. She does not rank individuals, and no employment decision is taken on the basis of an engagement conversation.

How Orbio is governed, audited and certified →

One name, a team of specialists

Candidates and employees talk to Clare. Behind that single conversation, the engagement agents splits the work — and every exchange writes into the same context layer the rest of the platform reads from.

Engagement Agents

4 agents
  • First-Days CompanionThe critical first 30 days
  • 30/60/90-Day TouchpointsContinuous conversations
  • Internal MobilityTransfers & redeployment
  • Exit InterviewsOffboarding, with insight

See all 17 agents and the context layer →

42% → 39%

first-30-day churn, client-reported — first-week check-ins catch what exit interviews explain too late

Read the case studies →

See Clare on your processes

From analysis to live deployment in weeks — on your roles, your channels and your systems.

Book a demo →